More about cloud computing

Yesterday we had a board seminar about strategy. We do that every year to discuss what we believe will be the biggest market trends during the coming year and how we as a company should react to them. One of the things we discussed was of course cloud computing and the security implications of this "new" trend. It was an interesting discussion as it turned out that the biggest security concern was not really technical. The biggest concern was trust. How do we know if we can trust the supplier? Do they have the right infrastructure, can we trust their staff, how stable are they from a financial perspective, what will the level of support be etc etc? The one "can we trust their staff" was in our discussion highlighted many times.
I think that the discussion summarised a trend that I have seen elsewhere, customers in general are more critical to new hypes and now has the knowledge to ask the right questions. When large companies do outsourcing contracts they do almost do a due diligence of the suppliers. Maybe everybody should do the same when the application is business critical.